Flexible Pricing Plans
Choose the pricing plan that best fits your agency's needs and budget.
Monthly Cost Calculator
Your usage fee is based on the number of active service users—no minimums, no surprises. Whether you're scaling up or just getting started, Runwiz has you covered!
Essential
£99/mo+ £5/month per service user- Run Wizard
- Capacity Checker
- Carer/Client Profiles & Electronic Records
- Client Profiles & Elctronic Records
- Availability Templates
- Roster
- Carer Mobile App
- Electronic Call Monitoring (ECM)
- Interactive Maps
- Payroll with Custom Pay Cards
- Profitability Indicators
- Communication Panel
- Invoicing with Custom Funding Cards
Enhanced
£149/mo+ £5/month per service user- Everything in Essential
- Staff Portal
- News/Memos Portal
- Policies & Procedures Portal
- Custom Staff & Client Pipelines
- Key Reports
- Care Diary
- Staff Absence Matrix
Premium
£199/mo+ £5/month per service user- Everything in Enhanced
- Diary Reports with Trends Tracking
- Office Teams Handover Portal
- Carers’ Statistics (Joiners/Leavers)
- Clients’ Statistics (Joiners/Leavers)
- Staff & Clients Documents Matrix
- Supervision & Spot Check Matrix
- Care Reviews Matrix
- Training Matrix
Implementation Fees
0-75 Service Users
£29976-150 Service Users
£599150+ Service Users
£899
Feature | Essential | Enhanced | Premium | |
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Run Wizard Our unique run management and service planning tool – Run Wizard – displays all client visits and carers’ availability on one screen, providing a comprehensive service overview. This enables effective planning and optimisation of the entire service. With Run Wizard, you can manage runs, check capacity, handle new offers, allocate clients, optimise staff availability, minimise travel costs, assign key workers, view run profitability, and make necessary changes to enhance profitability, all from a single screen. | Essentials | Enhanced | Premium | |
Capacity Checker Our signature feature, the Capacity Checker, provides real-time insights into your business’s current capacity for growth. By analysing your existing workforce, client base, their requirements, and locations, it offers clear indicators on where new clients can be accepted and the realistic number that can be accommodated. This feature facilitates safe and controlled growth without negatively impacting existing clients and staff. | Essentials | Enhanced | Premium | |
Carer/Client Profiles & Electronic Records Centralise all employee and client records. Safely store personal details, manage key contacts, evidence compliance, set up contracts, handle rotas and absences, record correspondence, and more. All in one place. | Essentials | Enhanced | Premium | |
Availability Templates Optimise your staff’s availability and seamlessly meet client needs with Runwiz Availability Templates. Ensure a balanced service by guaranteeing ample staff coverage for all visits from 7:00 am to 10:00 pm daily, on all runs across every location. | Essentials | Enhanced | Premium | |
Roster Runwiz offers 10 distinct roster views, each tailored for daily rota management. For hourly care, we provide daily and weekly views, for live-in care, weekly and monthly views. Within the daily roster, we display 47 key parameters for planning and service control through intuitive features designed for efficient action, even in emergencies. | Essentials | Enhanced | Premium | |
Carer Mobile App The Runwiz Mobile App for carers offers access to daily schedules and essential details about each appointment. Carers log visit times, location, and vital information in real-time, aiding operators overseeing care delivery. | Essentials | Enhanced | Premium | |
Electronic Call Monitoring (ECM) This feature integrates the daily Roster with the Runwiz Mobile App, offering real-time notifications on staff timekeeping, location, visit fulfilment, clock-ins, and clock-outs. This feature enables operators to promptly identify and address any discrepancies. | Essentials | Enhanced | Premium | |
Interactive Maps Our interactive maps display up-to-date information about each carer’s individual journeys. This feature aids operators in logistics planning and management by optimising journeys on every run, minimising travel time between appointments, reducing costs, and increasing staff satisfaction. Additionally, it contributes to a more sustainable and environmentally friendly home care industry. | Essentials | Enhanced | Premium | |
Payroll with Custom Pay Cards Runwiz offers fully customisable payroll with pay cards for all job roles and services, enabling finance teams to set tailored pay calculation rules for various types of contracts. Administrators can generate gross payslips and export data in CSV format. | Essentials | Enhanced | Premium | |
Invoicing with Custom Funding Cards Runwiz offers fully customizable invoicing to accommodate multiple funders and various fee options. Finance teams can set up custom invoicing periods, automatic visit reconciliation, and invoice generation. Administrators can generate and distribute invoices in various formats, including exporting data in CSV format. | Essentials | Enhanced | Premium | |
Profitability Indicators Monitor your business’s financial performance in real-time with Runwiz’s profitability indicators, offering real-time insights into each run’s profitability. Avoid delays in obtaining key financial metrics tied to payroll and invoicing processes. Runwiz displays profitability indicators for every run, helping maintain financially viable runs for both the business and staff. Clear real-time profitability indicators on daily rotas enable timely decision-making and help optimise care delivery for profitability daily. | Essentials | Enhanced | Premium | |
Communication Panel Easily send individual and group emails to your clients and staff with our intuitive interface. | Essentials | Enhanced | Premium | |
Staff Portal With the Runwiz Staff Portal, employees can conveniently view their profiles, access rotas, update their availability, access company policies and procedures, view payroll information, check their absence and training records. | Essentials | Enhanced | Premium | |
Care Diary Record and monitor all significant events in one place, including safeguarding incidents, complaints, compliments, accidents, incidents, and administrative records. Link entries to clients and carers, identify trends, and demonstrate compliance with our unique Diary Reports feature. Generate annual or monthly reports for comprehensive analysis and auditing purposes. Create handovers for multiteam settings. | Essentials | Enhanced | Premium | |
Staff Absence Matrix Keep track of all staff absences on one screen. Our RAG-rated report highlights potential risks, enabling you to prevent staff shortages and improve contingency planning for a specific period. Ensure operational stability with real-time insights into your staff availability. | Essentials | Enhanced | Premium | |
News/Memos Portal Easily create and publish news and memos visible to all employees via the Staff Portal. Enhance communication with your care team by sharing content that keeps them engaged and informed about important updates and events within your organization. | Essentials | Enhanced | Premium | |
Policies & Procedures Portal Easily upload and publish your company’s policies and procedures, making them accessible to all employees through the Staff Portal using Runwiz’s intuitive interface. Ensure your team stays informed and compliant. | Essentials | Enhanced | Premium | |
Custom Staff & Client Pipelines Streamline the onboarding of new staff and clients with hassle-free and fully customisable pipelines. Tailor pipelines to different job roles and client types, ensuring no important documents or information are missed with mandatory stages. Track progress and expedite the process by monitoring each stage of onboarding. Save time and ensure a smooth transition for both staff and clients. | Essentials | Enhanced | Premium | |
Key Reports Runwiz’s one-click reports are easy to generate and cover staff, clients, business performance, financials including profitability, and compliance. Essential for ongoing monitoring and auditing, these reports provide insights into every aspect of your operations, enabling informed decision-making and ensuring the continued success and compliance of your business. | Essentials | Enhanced | Premium | |
Diary Reports with Trends Tracking Keep track of all significant events, including safeguarding incidents, complaints, compliments, accidents, and administrative records, with our unique Diary Reports feature. Effortlessly identify trends impacting your clients’ health and safety. Generate both global and individual reports for in-depth analysis and auditing purposes. | Essentials | Enhanced | Premium | |
Office Teams Handover Portal Seamlessly create comprehensive handovers between teams, flagging urgent and important events while managing required actions. Easily track progress to ensure continuity and effective communication across your organization. | Essentials | Enhanced | Premium | |
Carers’ Statistics (Joiners/Leavers) Gain valuable insights into the number of employees joining and leaving your organization with our detailed reporting feature. Understand turnover trends and actively address staff retention issues. Improve recruitment strategies, optimize retention, and mitigate potential challenges. | Essentials | Enhanced | Premium | |
Clients’ Statistics (Joiners/Leavers) Access comprehensive data on client joiners and leavers, including the reasons clients leave your service. This feature enables trend analysis, helping you identify patterns and make informed improvements in service delivery, client engagement, and overall satisfaction. | Essentials | Enhanced | Premium | |
Staff & Clients Documents Matrix Centralize and organize all essential documents for both staff and clients with our Documents Matrix, ensuring you can easily track, verify, and maintain compliance with regulatory requirements and internal policies. Simplify document management and evidence your compliance effortlessly. | Essentials | Enhanced | Premium | |
Supervision & Spot Check Matrix Customize our Supervision and Spot Check Matrix to align it with your company’s processes, whether you perform checks monthly, quarterly, or semi-annually. Manage all supervisions and spot checks for your entire workforce on a single screen. Generate detailed monthly reports showing the number of supervisions and spot checks due, completed, or missed, along with reasons for any missed ones ensuring thorough oversight and compliance. | Essentials | Enhanced | Premium | |
Care Reviews Matrix Streamline the management of regular care reviews for your clients with our Care Reviews Matrix. Easily generate detailed monthly reports on the number of care reviews that are due, completed, or missed, along with reasons for any missed ones, ensuring consistent oversight and compliance. | Essentials | Enhanced | Premium | |
Training Matrix Efficiently manage all staff training through a fully customizable Training Matrix. Track and document your staff’s training and qualifications, identify training needs and demonstrate your compliance. Set your company’s training goals and monitor compliance to ensure a well-trained and competent workforce. | Essentials | Enhanced | Premium | |
Support | Essential | Enhanced | Premium | |
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Online Help Centre (Articles & Guides) | Essentials | Enhanced | Premium | |
Email/Ticketing System | Essentials | Enhanced | Premium | |
Office Hours Phoneline | Essentials | Enhanced | Premium | |
Out Of Hours Phoneline | Essentials | Enhanced | Premium | |
Webchat | Essentials | Enhanced | Premium | |
Account Manager | Essentials | Enhanced | Premium | |
Quarterly Overview | Essentials | Enhanced | Premium | |